Segregated funds
Your money sits in segregated accounts at our licensed banking partners — never mixed with our operating funds, and protected in case anything happens to us.
security.
Security that doesn't get in the way of your day.
Segregated accounts at licensed banks. Two-factor authentication on every transfer. Bank-grade encryption. Audited yearly. The boring stuff that keeps your balance safe.
Last updated: February 2026.security.
in this service.
3 signalsSegregated funds
Your balance sits in segregated accounts at licensed banks — never mixed with our operating funds.
Two-factor authentication
Every transfer needs a code from your phone. On mobile, use your fingerprint or face.
Audited yearly
Our systems and processes are reviewed by an external security firm every year.
security.
Three layers of protection, in plain language.
We don't think security should be a black box. Every layer of protection we apply is something you can read about, opt out of, or strengthen — without calling support.
Security and protection
Bank-grade encryption
Every connection is encrypted. Sensitive details like your card PIN are encrypted at the storage level. Our systems are audited yearly by an external firm.
Two-factor on every transfer
Every transfer needs a code from your phone. On mobile you can use your fingerprint or face. We never let a transfer through on email alone.
ID check on signup
We verify everyone's ID when they sign up, and we monitor for fraud continuously after that. It's the only way to keep the platform trustworthy for everyone.
funds at licensed banks.
Segregated
on every transfer.
2FA
external security audits.
Yearly
“We're a regulated financial institution. That means we follow the same rules as a bank, and your money is protected the same way.”
the regulatory backbone.
security.
Security isn't just firewalls and encryption. It's a regulatory framework, an audit trail, and a team that picks up the phone when something goes wrong.
how we protect you.
Three layers of protection, in plain language.
We don't think security should be a black box. Every layer of protection we apply is something you can read about, opt out of, or strengthen — without calling support.
01 — Licensed and regulated
We work with licensed European and UAE partners, and we follow the same rules as a bank. Your money is protected the same way.
02 — Continuous monitoring
We monitor every transfer around the clock for unusual activity, sanctions screening, and AML checks. We block what we should, and we tell you when we do.
03 — You're in control
Freeze your card, set spending limits, restrict by country, manage devices, and view your session history. Everything is one tap away.
04 — Real human support
If something goes wrong, you can talk to a real person. We respond to every report within hours, not days.
what to expect.
Three things that make the platform trustworthy.
Licensed and regulated
Continuous monitoring
You're in control
Real human support
frequently asked.
Three things we promise you.
funds at licensed banks. — Segregatedon every transfer. — 2FAexternal security audits. — Yearly
frequently asked.
questions, answered.
Everything our customers ask most about this service. Need more detail? Our help centre has the full picture.
Where is my money held?
Your money is held in segregated accounts at our licensed European and UAE banking partners. It is not mixed with our operating funds, and it is protected in case of our insolvency.
What happens if I lose my phone?
Log in to your account from any device, freeze your cards, and disable the lost device from your security settings. We never store your full card details on the device.
Do you have a bug bounty?
Yes. If you find a security issue, please email security@bluefinancialservices.eu. We respond to every report and credit valid findings.
Are you regulated?
We work with licensed European and UAE partners, and we follow the same rules as a bank. Your money is protected the same way, with the same recourse.
What is two-factor authentication?
A code from your phone (or your fingerprint or face on mobile) is required for every transfer. We never let a transfer through on email or password alone.
keep exploring.
Security is the foundation. Pair it with the rest.
your money, protected.
Open an account in five minutes.
Sign up, verify your ID, and your account is protected by the same standards as a bank.